Privacy

This page explains what information Downtime collects, how it is used, and how to contact TapTrap LLC about privacy-related questions.

What we collect

Downtime may collect your email address, profile details, company name, monitored URLs, alert history, and check logs needed to operate the service.

How we use information

We use your information to authenticate your account, run URL checks, send alert and recovery emails, store monitoring history, improve the service, and provide support.

Monitoring data

When you add a URL, Downtime stores the related checks, timestamps, response results, and incident history so you can review uptime and downtime activity over time.

Third-party services

Downtime uses service providers such as infrastructure, database, and email vendors to run the platform. Those providers may process data on our behalf as needed to operate the service.

Data retention

We keep account and monitoring data for as long as it is needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

Your choices

You can update your profile details inside the app. If you need help with account or privacy requests, you can contact TapTrap LLC using the company details on this page.